Privacy Policy

We ensure that your data is handled in full compliance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and all other applicable legislation.

Data Controller: Our Data Protection Officer and Company Owner is Christopher Jack. The Data Protection Officer oversees the secure storage and processing of your data. You can contact them at 07472780701 or info@goodtimeinflatables.co.uk.

Data Processing and Storage Purpose: We process and store your data when you make an enquiry or place an order with us, enabling us to provide our services as a bouncy castle and party equipment hire company. This includes your name, contact details, and IP address. We also retain your information for tax and insurance compliance.

We only store and process data that you directly provide to us, essential for the operation of our business.

Data Retention Period: We may retain your personal details for up to 4 years after you have been a customer, for tax and insurance purposes. After this period, your data will be anonymised, unless you have opted in for ongoing communications.

Data Access: Our Data Protection Officer manages access to the personal data we store. Only authorised personnel, including the Data Protection Officer, have access to your data.

Some of our service providers, such as Booking Online Ltd (our website provider) and Fastmail (our email provider), may also store your data. If you contact us via social media, the platform may retain your messages.

We do not sell or provide your data to third parties for marketing purposes.

Data Sharing: We may share your personal data with third parties for legal reasons, such as insurance claims, tax audits, or fraud prevention.

Data Request: You have the right to request details of the data we store about you. We can send a copy of your data to the email address you provided during your use of our services.

Right to Deletion: If you were a previous customer, we may need to retain some data for tax or insurance purposes. Otherwise, we will comply with your deletion request as much as possible.

Marketing Preferences: You can manage your marketing preferences at any time by clicking the link at the bottom of the emails we send or contacting us through other means.

Use of Cookies: Our website stores temporary cookies on your browser to enable you to place an order. These cookies cannot identify individual visitors.

Third parties may also set cookies on your browser. For example, we use Google Analytics to monitor website performance. Third parties have their own cookie policies.

Complaints: If you have unresolved issues regarding our use of your data, you can contact the Information Commissioner's Office (ICO), the UK authority for data protection.